Sassa Operating Hours During Lockdown

By | April 21, 2023

Sassa Operating Hours During Lockdown

Sassa Operating Hours During Lockdown: Days to Apply for Grant at Sassa

SASSA is a government entity that manages and disburses social grants to eligible South African citizens. Due to the COVID-19 pandemic and the resulting lockdowns in South Africa, SASSA has had to modify its procedures and operating hours to safeguard its staff and clients.

During the lockdowns, SASSA offices have stayed open to provide critical services to citizens, but with fewer operating hours and services on offer. To lower the number of visitors to their offices and decrease the risk of COVID-19 spread, SASSA has suggested alternate methods for accessing services like online applications and phone inquiries. To promote the safety of staff and clients, SASSA has also introduced stringent health and safety practices in their offices, including measures like hand sanitizing, mask-wearing, and social distancing. Clients must adhere to these practices when visiting SASSA offices to protect both themselves and others.

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Requirements needed for Sassa within the operating hours During Lockdown

During lockdowns, SASSA (South African Social Security Agency) may have certain requirements in place to ensure that their operations are conducted safely and efficiently. These requirements may include:

  • Personal Protective Equipment (PPE): Staff and clients may be required to wear PPE, such as masks and gloves, while inside SASSA offices.
  • Social distancing: Clients may be required to maintain a safe distance from one another while waiting in line, and SASSA offices may limit the number of people allowed inside at any given time.
  • Appointments: Clients may be required to make appointments in advance to visit SASSA offices to limit the number of people inside at any given time.
  • Temperature checks: Clients and staff may be required to undergo temperature checks before entering SASSA offices.
  • Sanitation: SASSA offices may be required to undergo regular cleaning and disinfection, and clients may be required to sanitize their hands before entering.

It’s best to check with SASSA directly or visit their website to obtain the most accurate and up-to-date information on their requirements during lockdowns.

How to check the operating hours for Sassa During Lockdown

To check the operating hours for SASSA during the lockdown period in South Africa, you can follow these steps:

  • Visit the SASSA website at
  • Click on the “Contact Us” tab on the menu bar at the top of the page.
  • Select “Regional Offices” from the drop-down menu.
  • Choose the region where your nearest SASSA office is located.
  • Look for the contact details of your nearest SASSA office, including their phone number and email address.
  • Contact the office directly using the provided contact details to inquire about their operating hours during the lockdown period.

Another option is to dial the SASSA toll-free helpline at 0800 60 10 11 and enquire about the opening hours of SASSA offices in your locality during the lockdown period. The hotline operates from 08:00 am to 04:00 pm on weekdays, and from 08:00 am to 12:00 pm on Saturdays. Days to Apply for Grant at Sassa

Sassa grants available during the Lockdown period

During the lockdown period in South Africa, the South African Social Security Agency (SASSA) continued to provide social grants to eligible citizens. However, to promote social distancing and reduce the risk of COVID-19 transmission, SASSA encouraged beneficiaries to use alternative methods to access their grants such as online banking, ATM withdrawals, and merchant payments.

The following social grants were available during the lockdown period:

  • Older Persons Grant
  • Disability Grant
  • Child Support Grant
  • Foster Child Grant
  • Care Dependency Grant
  • Social Relief of Distress (SRD) Grant

SASSA also implemented a special COVID-19 Social Relief of Distress Grant to provide temporary assistance to individuals who lost income or employment due to the pandemic. This grant was available for a limited time and had specific eligibility criteria. Days to Apply for Grant at Sassa

SASSA Contact Information:

  • Address: SASSA House, 501 Prodinsa Building, cnr Steve Biko and Pretorius Street, PRETORIA
  • SASSA Head Office: 012 400 2000/0800 60 10 11
  • SASSA Email:

I encourage every individual to visit the SASSA website at for the latest information on their services and other news. The website offers specifics on the program’s qualifying requirements, application procedure, and other pertinent information, as well as SASSA’s contact information in case you have any more queries or issues. Visit this website for other related details.


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