Why is SASSA Still Pending

By | February 27, 2023

Why is SASSA Still Pending

Why is SASSA Still Pending: SASSA Applications

The South African Social Security Agency, or SASSA, provides qualified South Africans with social security benefits. While playing an important role in supporting society’s most vulnerable individuals, SASSA has faced numerous difficulties; as a result, many applications are still pending.

The large number of applications received is one of the leading causes of the pending status of SASSA applications. South Africa has experienced a rise in unemployment and poverty as a result of the COVID-19 pandemic, increasing the number of people who need social security payments. This has significantly strained SASSA’s ability to process applications and strain its resources.

The antiquated and ineffective mechanism SASSA uses to process applications is another cause of the holdup. The organization still uses a manual approach, which can be laborious and error-prone. Furthermore, there have been allegations of corruption inside SASSA, where certain employees are alleged to have demanded bribes in exchange for expedited application processing.

The distribution of social security funds has also faced difficulties. Some beneficiaries have complained that they didn’t get their payments on time, while others have said that the payment system has made it impossible for them to get their benefits.

In particular, there have additionally been reports of fraudulent actions involving social security benefits, such as the formation of fictitious beneficiaries and money laundering. Due to these problems, the public has lost faith in the agency, which has caused additional application processing delays.

SASSA has made efforts to update its systems and procedures in an effort to handle these difficulties. In order to combat fraud, this entails creating an online application site and putting biometric verification into use. But since these initiatives are still in their early stages, it might be some time before they significantly impact the backlog of pending applications.

In consequence, a number of problems, including a large number of applications, an old system, issues with distribution, and fraud, are the main causes of the delays in processing SASSA applications. Although SASSA is making progress in resolving these issues, it can take some time before the organization can process applications more effectively and efficiently.

Read Also: Why Is April And May SRD Still Pending?


During this period applicants wonder what could be the problem and why that is happening

Why would my SASSA be Pending

Your SASSA application may be waiting for a variety of causes. Among the most popular explanations are:

  • An application that is insufficient or inaccurate: If your application is identified for additional examination because it is incomplete or contains errors, this may delay the processing of your application.
  • SASSA has a verification procedure in place to make sure you meet the requirements for citizenship, identity, and other eligibility. Your application can be put on hold until any problems or discrepancies are rectified if they arise throughout this procedure.
  • A humongous number of applications: As was already indicated, the COVID-19 epidemic has resulted in a high number of applications for SASSA, which can delay the processing of applications.
  • Glitches in the system: SASSA processes applications manually, which is subject to mistakes and other issues. Your application can be delayed if there are systemic issues.
  • Suspicious or fraudulent activity: SASSA has put in place safeguards to stop fraud and guarantee that only qualified applicants get social security benefits. Your application can be put on hold while the suspicions of fraud or other suspicious conduct are investigated.

It is recommended to get in touch with SASSA to find out the status of your application and whether there are any problems that need to be fixed if it is still pending. Sassa applications


What can be the Solution when SASSA is still Pending

If your SASSA application is still pending, you can try the following measures to address the situation:

  • Contact SASSA: The first step is to get in touch with SASSA to find out how your application is progressing. To get a status update on your application, contact them at their toll-free number or go to the SASSA office that is closest to you.
  • Verify the details you provided: Verify that every piece of information you included on your application is true and complete. Your application might not have been submitted yet if there are any inconsistencies or blanks.
  • In case SASSA needs more information to process your application, please make sure to provide it as soon as possible. By doing so, you may hasten the procedure and guarantee that your application won’t experience any further delays.
  • Get guidance: If you’re having trouble getting through to SASSA, you can look for help from groups that offer social services. These groups might be able to provide more assistance or direction on how to deal with your problem.
  • Be patient: Due to the COVID-19 epidemic, SASSA has been receiving a large number of applications, which can lead to delays in the processing of applications. It’s crucial to exercise patience and let SASSA handle the application processing as swiftly as feasible.
  • Frequently updated information on application processing, including the status of outstanding applications, is provided by SASSA. To keep track of the status of your application, be sure to check their website or social media accounts frequently for updates.

In conclusion, it’s critical to take aggressive measures to address the issue if your SASSA application is still pending. You may aid in ensuring that your application is processed as quickly as possible by contacting SASSA, verifying your information, offering further information, asking for help, being patient, and checking for updates.


SASSA ( South African Social Security Agency) Contact Information:

  • SASSA Head Office: 012 400 2000
  • SASSA toll-free Helpline: 0800 60 10 11
  • SASSA Email: info@sassa.gov.za

For more information, visit the official website;

The information we have provided will help all applicants know more about the South African Social Security Agency (SASSA), you can also click this link for further details.









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